How to renew your New Hampshire Medicaid coverage

Last verified: June 2026

Renewal notices come from New Hampshire Medicaid

Always respond to official renewal notices from New Hampshire Medicaid. Missing a renewal deadline is the most common reason people lose Medicaid coverage — even when they're still eligible.

Keep your NH EASY account contact information current — NH DHHS sends renewal notices by mail and through NH EASY

NH DHHS sends Medicaid renewal notices by mail and through the NH EASY online portal at nheasy.nh.gov. If your mailing address is out of date, you may miss your renewal notice and lose coverage. Update your address and contact information at nheasy.nh.gov or by calling 1-844-ASK-DHHS (1-844-275-3447) as soon as your information changes.

How NH Medicaid renews your coverage

New Hampshire renews Medicaid eligibility annually through a redetermination process. DHHS first attempts an ex parte review — using electronic data sources including Social Security Administration records, state wage data, and IRS information — to confirm continued eligibility without requiring you to submit new documentation. If ex parte verification confirms eligibility, your coverage is renewed automatically and you receive a notice.

When electronic data is insufficient for a determination, DHHS sends a renewal packet by mail and may also generate a task in your NH EASY account. You must respond by the deadline on the notice to avoid losing coverage.

How to complete your NH Medicaid renewal

1

Log into NH EASY and check for renewal tasks

NH EASY at nheasy.nh.gov will show any outstanding renewal tasks. Log in before the deadline on your renewal notice to review and respond. This is the fastest option and avoids delays from mail delivery.
2

Verify your household and income information

Confirm your current income, household size, address, and employment status. If anything has changed since your last renewal — a new job, a household member moving in or out, a change in address — report those changes now.
3

Submit any requested documents

If DHHS needs updated income documentation, you can upload directly through NH EASY, fax to your district office, or mail to 129 Pleasant Street, Concord, NH 03301.
4

Respond by the deadline

Your renewal notice states the deadline — typically 30 days from the notice date. Respond by that date through NH EASY, by calling 1-844-275-3447, or in person at your district DHHS office.
5

Confirm your MCO plan continues

After renewal, verify your managed care plan (AmeriHealth Caritas New Hampshire, NH Healthy Families, or WellSense Health Plan) is still active. If your plan assignment changes, you should receive a notice and may have the option to switch.

Documents that may be needed at renewal

Recent pay stubs (last 30 days) or employer letter
Self-employment income records or most recent federal tax return
Social Security or SSI award letter
Proof of New Hampshire residency (utility bill, lease, or official mail)
Updated immigration documents if immigration status has changed
Updated household information if anyone has moved in or out

If your NH Medicaid coverage ends

If DHHS terminates your Medicaid coverage and you believe you are still eligible, you have the right to a fair hearing. Request a hearing within 30 days of the termination notice. If you request before coverage ends, New Hampshire may continue coverage during the appeal. Contact your district DHHS office or call 1-844-275-3447 to request an appeal.

New Hampshire's Rural Health Transformation Program (September 2025) may expand access in your area

Governor Kelly Ayotte launched the Rural Health Transformation Program in September 2025, aimed at strengthening healthcare access in rural New Hampshire communities. This initiative may expand the number of Medicaid-participating providers in rural NH counties. If you have struggled to find a provider accepting NH Medicaid in your area, contact your MCO for updated network information.

Post-pandemic coverage losses: the 2023–2024 unwinding

During the COVID-19 public health emergency (March 2020 through March 2023), federal law prohibited states from removing people from Medicaid. When that protection ended, states conducted a mass redetermination of all enrolled members — known as the "unwinding." Millions of people lost coverage nationally between April 2023 and late 2024, many due to administrative reasons like outdated addresses rather than actual ineligibility. If you lost New Hampshire Medicaid during that period without receiving a renewal notice, you may still be eligible. Contact New Hampshire Medicaid to reapply.

How to complete your renewal

When New Hampshire Medicaid sends a renewal notice, here's what to do:

1

Read the notice carefully

Identify exactly what the agency is asking for and the deadline to respond. Renewal packets may ask you to confirm your current income, household size, or address.
2

Update your information

If anything has changed — income, address, phone number, household members — report it now. Outdated contact information is the leading cause of missed renewal notices.
3

Submit the renewal online, by phone, or by mail

New Hampshire Medicaid's online portal is typically the fastest way to complete a renewal. You may also call the enrollment line or mail in your completed packet.
4

Confirm your coverage continued

After submitting, confirm you receive a notice that coverage was renewed. If you don't hear back within a few weeks, call New Hampshire Medicaid to verify your status.

If your renewal is denied

A denial must state the reason in writing and explain your right to appeal. You have 90 days from the date of the notice to request a fair hearing. File the appeal quickly — if you appeal before your coverage ends, you may be able to continue coverage during the appeal period, though this depends on timing and the reason for denial.

Common renewal denials include: income that increased above the threshold, failure to respond to the renewal packet, a change in household size that affects eligibility, or immigration status questions. Some of these can be addressed by reapplying with updated information rather than appealing.

Contact New Hampshire Medicaid within the 90-day window. A reconsideration or new application filed promptly can often restore coverage retroactively to the date it was lost.

Keeping your account information up to date

The most effective way to avoid renewal problems is to report changes promptly. Federal rules require Medicaid enrollees to report changes that may affect eligibility within a specified period — typically 10 to 30 days depending on the state.

Changes to report: new job or income change, move to a new address, change in household size (new baby, someone moves in or out), gaining or losing other health coverage. Contact New Hampshire Medicaid or update your information through the online portal at https://www.dhhs.nh.gov/programs-services/medicaid.