How to renew your Connecticut Medicaid coverage

Last verified: June 2026

Renewal notices come from Connecticut Medicaid (HUSKY Health)

Always respond to official renewal notices from Connecticut Medicaid (HUSKY Health). Missing a renewal deadline is the most common reason people lose Medicaid coverage — even when they're still eligible.

Keep your contact information current with CT DSS — respond to renewal notices to keep HUSKY coverage

CT DSS reviews HUSKY Health eligibility every 12 months. If automatic renewal cannot confirm your eligibility, DSS sends a renewal packet. Respond by the deadline or your coverage ends. Renew online at AccessHealthCT.com or call 1-855-626-6632.

How HUSKY Health renewal works

CT DSS renews HUSKY Health coverage every 12 months. The process begins with ex parte renewal — DSS checks state wage records, federal data from the Social Security Administration and IRS, and other electronic sources to verify you still qualify without requiring you to do anything.

When ex parte verification confirms eligibility, DSS automatically renews coverage and sends a notice. When the data is incomplete or shows a potential change in circumstances, DSS sends a renewal packet to the address on file. You must respond by the deadline on the packet.

Connecticut's income limits update on March 1 each year. If your renewal falls shortly after March 1, be aware that the income thresholds may have changed since your last renewal. This is distinct from most other states where limits update January 1.

How to complete your HUSKY renewal

Online — Access Health CT

Log in at accesshealthct.com to complete your renewal form and upload supporting documents. Available 24/7. Renewals can also be initiated at portal.ct.gov/DSS.

By phone

Call CT DSS at 1-855-626-6632 (TTY: 711), Monday–Friday, 7:30 a.m.–5:30 p.m. Eastern. Language assistance is available. A representative will walk you through renewal over the phone.

In person — DSS service center

Bring your renewal form and documents to a CT DSS service center. Locations available statewide — find yours at portal.ct.gov/DSS/Services/Service-Centers. Access Health CT Navigators at community sites can also assist with renewals at no charge.

By mail or fax

Complete the renewal form included in your packet and mail or fax it with supporting documents to CT DSS before the deadline. Retain copies of everything submitted.

Documents you may need

Proof of current income — recent pay stubs, employer verification, or tax return for self-employment
Proof of Connecticut residency at current address
Documentation of household changes — new dependents, members who moved out, income changes
Social Security numbers for all household members if not already on file with DSS
For HUSKY B: information about employer-sponsored insurance available to the household
For HUSKY C: asset documentation — bank statements, investment accounts, property records

Appeals and rights if coverage ends

If CT DSS terminates or reduces your HUSKY coverage, you receive a written notice of the action and your appeal rights. Request a fair hearing within the timeframe stated on the notice. If you request a hearing before the termination date, your coverage may continue while the appeal is pending under "aid-pending" rules.

Connecticut Legal Services and Statewide Legal Services of Connecticut (statewidels.org) provide free legal representation for HUSKY Health appeals and termination disputes.

Post-pandemic coverage losses: the 2023–2024 unwinding

During the COVID-19 public health emergency (March 2020 through March 2023), federal law prohibited states from removing people from Medicaid. When that protection ended, states conducted a mass redetermination of all enrolled members — known as the "unwinding." Millions of people lost coverage nationally between April 2023 and late 2024, many due to administrative reasons like outdated addresses rather than actual ineligibility. If you lost Connecticut Medicaid during that period without receiving a renewal notice, you may still be eligible. Contact Connecticut Medicaid (HUSKY Health) to reapply.

How to complete your renewal

When Connecticut Medicaid (HUSKY Health) sends a renewal notice, here's what to do:

1

Read the notice carefully

Identify exactly what the agency is asking for and the deadline to respond. Renewal packets may ask you to confirm your current income, household size, or address.
2

Update your information

If anything has changed — income, address, phone number, household members — report it now. Outdated contact information is the leading cause of missed renewal notices.
3

Submit the renewal online, by phone, or by mail

Connecticut Medicaid (HUSKY Health)'s online portal is typically the fastest way to complete a renewal. You may also call the enrollment line or mail in your completed packet.
4

Confirm your coverage continued

After submitting, confirm you receive a notice that coverage was renewed. If you don't hear back within a few weeks, call Connecticut Medicaid (HUSKY Health) to verify your status.

If your renewal is denied

A denial must state the reason in writing and explain your right to appeal. You have 90 days from the date of the notice to request a fair hearing. File the appeal quickly — if you appeal before your coverage ends, you may be able to continue coverage during the appeal period, though this depends on timing and the reason for denial.

Common renewal denials include: income that increased above the threshold, failure to respond to the renewal packet, a change in household size that affects eligibility, or immigration status questions. Some of these can be addressed by reapplying with updated information rather than appealing.

Contact Connecticut Medicaid (HUSKY Health) within the 90-day window. A reconsideration or new application filed promptly can often restore coverage retroactively to the date it was lost.

Keeping your account information up to date

The most effective way to avoid renewal problems is to report changes promptly. Federal rules require Medicaid enrollees to report changes that may affect eligibility within a specified period — typically 10 to 30 days depending on the state.

Changes to report: new job or income change, move to a new address, change in household size (new baby, someone moves in or out), gaining or losing other health coverage. Contact Connecticut Medicaid (HUSKY Health) or update your information through the online portal at https://www.ct.gov/dss/cwp/view.asp?a=2353&q=305184.