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How to apply for West Virginia Medicaid

Last verified: June 2026

Informational — not an official application

This page describes the general application process for West Virginia Medicaid. For the actual application and current program details, visit https://dhhr.wv.gov/bms.

Apply for West Virginia Medicaid through WVPATH — the state's online benefits portal

West Virginia DoHS processes Medicaid applications through WVPATH at wvpath.wv.gov. WVPATH handles applications, renewals, benefit views, and change reports for Medicaid and WVCHIP. For help, call BMS at 1-877-716-1212 or find a local DoHS field office at dohs.wv.gov/field-offices.

How to apply for West Virginia Medicaid

West Virginia DoHS accepts Medicaid applications through WVPATH online, by phone, in person at a local field office, or through a community-based assister. Online through WVPATH is fastest and allows paperless correspondence and document uploads.

Online — WVPATH

Apply at wvpath.wv.gov 24/7. Create an account to submit your application, check status, manage benefits, report changes, and complete renewals. Upload documents directly through the portal.

By phone — 1-877-716-1212

Call West Virginia BMS at 1-877-716-1212 to apply or get help with your application. Representatives can walk you through the eligibility process and connect you with your nearest DoHS field office.

In person — DoHS field office

Visit a West Virginia Department of Human Services field office in your county. Find field office locations at dohs.wv.gov/field-offices. BMS's main office is at 350 Capitol Street, Room 251, Charleston, WV 25301.

Through a community assister

Community Health Workers, navigators, and social service organizations across West Virginia can help you apply. Many rural counties have dedicated Medicaid application assistance programs. Ask at your local community health center or hospital social work department.

What you need to apply for West Virginia Medicaid

West Virginia DoHS verifies identity, state residency, income, and Social Security number for applicants. Have the following ready before starting.

  • Full legal name and date of birth for each household member applying
  • Social Security numbers for all applicants
  • Proof of West Virginia residency — utility bill, lease, bank statement, or official mail
  • Income documentation — recent pay stubs, employer letter, or prior year tax return if self-employed
  • Immigration documents for non-citizen applicants
  • Current health insurance information for any household member already covered
  • For long-term care or disability applications: medical records supporting level-of-care need

How long does a West Virginia Medicaid application take?

Federal regulations (42 CFR 435.912) require West Virginia to process most Medicaid applications within 45 days. Applications involving a disability determination can take up to 90 days.

If approved, coverage typically starts on the first day of the month the application was submitted. Track your application status through WVPATH or call 1-877-716-1212.

What documents you'll need

Gather these before starting your application. Having them ready prevents delays caused by missing information requests, which can add weeks to the review.

  • Proof of identity — driver's license, state ID, passport, or birth certificate
  • Proof of residency in West Virginia — utility bill, lease, or official mail with your address
  • Social Security numbers for all household members applying
  • Proof of income for the past 30 days — pay stubs, employer letter, or benefit award letters
  • Tax filing information if self-employed — prior year return is typically acceptable
  • Immigration documents if applicable — green card, visa, or I-94 arrival/departure record
  • Health insurance information if you currently have coverage through an employer or other source

Not every document is required for every applicant. The application will specify what West Virginia Medicaid needs based on your household composition.

The application process, step by step

  1. 1

    Gather your documents

    Collect proof of identity, residency, income, and household composition before you start. Having everything ready means you can complete the application in one sitting.

  2. 2

    Submit the application

    Apply through your preferred method — online is fastest. The application asks about income, household size, citizenship status, and whether anyone in the household has other insurance. Answer completely to avoid requests for more information.

  3. 3

    Respond to any follow-up requests

    West Virginia Medicaid may request additional documents or clarification. Respond promptly — delays in providing information can pause or restart the review clock.

  4. 4

    Receive your eligibility notice

    The agency will send a written notice of approval or denial. If approved, the notice will state your coverage start date and what benefits you're eligible for.

What to expect after you apply

Under 42 CFR 435.912, states must process most Medicaid applications within 45 days of receipt. Applications based on disability take up to 90 days. If West Virginia hasn't issued a decision by those deadlines, the agency must notify you in writing with the reason for delay.

Medicaid coverage typically starts on the first day of the month in which you applied, assuming you're determined eligible. In some cases — particularly for pregnant women — retroactive coverage going back up to three months may apply if you received qualifying medical services during that period.

Keep your contact information updated while your application is pending. A notice sent to an old address counts as received.

If your application is denied

A denial notice must state the specific reason and your right to appeal. You have the right to request a fair hearing — typically within 90 days of the denial notice — where you can present evidence and contest the decision before an impartial hearing officer.

Common denial reasons include income above the limit, failure to verify documents within the required timeframe, or a missing signature. Many denials can be resolved by reapplying with the correct documentation.

Free application assistance is available

Navigators and certified application counselors can help with the West Virginia Medicaid application at no cost. Contact West Virginia Medicaid or search healthcare.gov for local assistance.