- Home
- Kentucky Medicaid
- How to apply
How to apply for Kentucky Medicaid
Last verified: June 2026
Informational — not an official application
Kentucky uses kynect — one application covers Medicaid, KCHIP, and marketplace coverage
How to apply for Kentucky Medicaid
Apply at kynect.ky.gov. Kynect is the fastest option for most applicants. Create an account, complete the application, and upload documents if requested. The system routes your application to the Department for Medicaid Services automatically.
Call 1-855-459-6328 (kynect customer service) to apply by phone or get help with your application. TTY users call 1-855-326-4654.
Visit a Department for Community Based Services (DCBS) office in your county. DCBS workers help determine Medicaid eligibility and can assist with the kynect application in person. Find your local office at prd.webapps.chfs.ky.gov/Office_Phone/.
Download a paper Medicaid application from chfs.ky.gov/agencies/dms/member and mail it to your local DCBS office with supporting documents. This option takes longer than online applications.
What you'll need for your application
- Proof of identity — driver's license, state ID, birth certificate, or passport
- Social Security number for each person applying
- Proof of Kentucky residency — utility bill, lease, or recent mail at current address
- Income documentation — recent pay stubs (30 days), employer letter, or most recent federal tax return
- Self-employment income — Schedule C and a current profit/loss statement
- Other income sources — Social Security award letter, pension statements, rental income documentation
- Immigration documents for non-citizen qualified applicants
- Pregnancy verification if applying while pregnant
After you apply
Standard Kentucky Medicaid applications are processed within 45 days. Once approved, you will receive a notice from DMS with your coverage start date, eligibility category, and instructions for selecting or being assigned to an MCO.
If you need to choose an MCO, you'll have a window to select from available plans in your region. If you don't choose within the deadline, DMS will auto-assign you to a plan. You can switch MCOs annually or with a qualifying reason (provider network change, moving to a new county).
If you applied through healthcare.gov and were found eligible for Medicaid, your application transfers to Kentucky Medicaid automatically. You do not need to apply again through kynect.
Applying for long-term care and waiver services
For nursing facility care or home and community-based waiver services, apply through kynect or your local DCBS office. HCBS waiver applications also require a separate level-of-care determination. Contact CHFS at 1-855-306-8959 or your local DCBS office for guidance on the specific process for your waiver of interest. Each 1915(c) waiver in Kentucky has a different operating agency.
What documents you'll need
Gather these before starting your application. Having them ready prevents delays caused by missing information requests, which can add weeks to the review.
- Proof of identity — driver's license, state ID, passport, or birth certificate
- Proof of residency in Kentucky — utility bill, lease, or official mail with your address
- Social Security numbers for all household members applying
- Proof of income for the past 30 days — pay stubs, employer letter, or benefit award letters
- Tax filing information if self-employed — prior year return is typically acceptable
- Immigration documents if applicable — green card, visa, or I-94 arrival/departure record
- Health insurance information if you currently have coverage through an employer or other source
Not every document is required for every applicant. The application will specify what Kentucky Medicaid needs based on your household composition.
The application process, step by step
-
1
Gather your documents
Collect proof of identity, residency, income, and household composition before you start. Having everything ready means you can complete the application in one sitting.
-
2
Submit the application
Apply through your preferred method — online is fastest. The application asks about income, household size, citizenship status, and whether anyone in the household has other insurance. Answer completely to avoid requests for more information.
-
3
Respond to any follow-up requests
Kentucky Medicaid may request additional documents or clarification. Respond promptly — delays in providing information can pause or restart the review clock.
-
4
Receive your eligibility notice
The agency will send a written notice of approval or denial. If approved, the notice will state your coverage start date and what benefits you're eligible for.
What to expect after you apply
Under 42 CFR 435.912, states must process most Medicaid applications within 45 days of receipt. Applications based on disability take up to 90 days. If Kentucky hasn't issued a decision by those deadlines, the agency must notify you in writing with the reason for delay.
Medicaid coverage typically starts on the first day of the month in which you applied, assuming you're determined eligible. In some cases — particularly for pregnant women — retroactive coverage going back up to three months may apply if you received qualifying medical services during that period.
Keep your contact information updated while your application is pending. A notice sent to an old address counts as received.
If your application is denied
A denial notice must state the specific reason and your right to appeal. You have the right to request a fair hearing — typically within 90 days of the denial notice — where you can present evidence and contest the decision before an impartial hearing officer.
Common denial reasons include income above the limit, failure to verify documents within the required timeframe, or a missing signature. Many denials can be resolved by reapplying with the correct documentation.
Free application assistance is available