How to renew your Indiana Medicaid coverage

Last verified: June 2026

Renewal notices come from Indiana Medicaid (Healthy Indiana Plan)

Always respond to official renewal notices from Indiana Medicaid (Healthy Indiana Plan). Missing a renewal deadline is the most common reason people lose Medicaid coverage — even when they're still eligible.

Respond to your renewal notice within 60 days to avoid losing coverage

Indiana Medicaid sends renewal (redetermination) notices 60 days before your coverage is due to be reviewed. Respond by the deadline even if your information hasn't changed. Coverage terminated for failure to renew can often be reinstated within 90 days with a new application — but there may be a gap in coverage during that time.

How Indiana renews Medicaid coverage

Indiana Medicaid reviews eligibility for every member once per year through a process called redetermination. The state first attempts to verify continued eligibility automatically using data already on file — wage records, tax data, Social Security information — without requiring action from the member. This is called ex parte renewal.

If Indiana can confirm you are still eligible through ex parte sources, your coverage renews automatically. You receive a notice confirming renewal. No action is required on your part.

If Indiana cannot confirm your eligibility automatically, you receive a renewal packet asking you to provide updated information. You must respond within the time period shown on your notice — typically 60 days — to avoid losing coverage.

How to complete your Indiana Medicaid renewal

Online (FSSA Benefits Portal)

Log into fssabenefits.in.gov and complete your renewal form online. Fastest method — typically processed within a few business days.

By phone

Call FSSA at 800-457-4584 (TTY 711) to complete your renewal over the phone with a caseworker.

In person

Visit your local Division of Family Resources (DFR) office. Bring your renewal notice and supporting documents.

By mail

Complete your paper renewal form and mail it to the address on your notice with any required documents.

Documents you may need to provide

Proof of income — pay stubs, employer letter, or tax return (if self-employed)
Proof of residency — utility bill, lease, or mail with your current address
Social Security numbers for all household members
Changes in household size — birth, marriage, divorce, or member moving in/out
Changes in health insurance — any new employer-sponsored coverage

If your income and household composition have not changed, Indiana may be able to renew your coverage using data already on file. Even so, always respond to a renewal notice to confirm receipt.

HIP POWER account holders: renewal and contributions

HIP POWER account contribution status may affect your coverage tier at renewal

If you are enrolled in HIP Plus, your POWER account contribution status is reviewed at redetermination. Members who fail to make required POWER account contributions during the year may be moved from HIP Plus to HIP Basic at renewal. HIP Basic has limited benefits — notably no vision, dental, or non-emergency transportation. Stay current on contributions to maintain HIP Plus tier.

If your coverage is terminated

If Indiana terminates your Medicaid coverage, you have the right to appeal. Request a fair hearing within 90 days of the termination notice. You may also apply for coverage through the federal marketplace at healthcare.gov if you are no longer Medicaid-eligible.

If your coverage was terminated because Indiana couldn't reach you, you may be able to reopen your case quickly — contact FSSA at 800-457-4584 with your case number from the termination notice.

Post-pandemic coverage losses: the 2023–2024 unwinding

During the COVID-19 public health emergency (March 2020 through March 2023), federal law prohibited states from removing people from Medicaid. When that protection ended, states conducted a mass redetermination of all enrolled members — known as the "unwinding." Millions of people lost coverage nationally between April 2023 and late 2024, many due to administrative reasons like outdated addresses rather than actual ineligibility. If you lost Indiana Medicaid during that period without receiving a renewal notice, you may still be eligible. Contact Indiana Medicaid (Healthy Indiana Plan) to reapply.

How to complete your renewal

When Indiana Medicaid (Healthy Indiana Plan) sends a renewal notice, here's what to do:

1

Read the notice carefully

Identify exactly what the agency is asking for and the deadline to respond. Renewal packets may ask you to confirm your current income, household size, or address.
2

Update your information

If anything has changed — income, address, phone number, household members — report it now. Outdated contact information is the leading cause of missed renewal notices.
3

Submit the renewal online, by phone, or by mail

Indiana Medicaid (Healthy Indiana Plan)'s online portal is typically the fastest way to complete a renewal. You may also call the enrollment line or mail in your completed packet.
4

Confirm your coverage continued

After submitting, confirm you receive a notice that coverage was renewed. If you don't hear back within a few weeks, call Indiana Medicaid (Healthy Indiana Plan) to verify your status.

If your renewal is denied

A denial must state the reason in writing and explain your right to appeal. You have 90 days from the date of the notice to request a fair hearing. File the appeal quickly — if you appeal before your coverage ends, you may be able to continue coverage during the appeal period, though this depends on timing and the reason for denial.

Common renewal denials include: income that increased above the threshold, failure to respond to the renewal packet, a change in household size that affects eligibility, or immigration status questions. Some of these can be addressed by reapplying with updated information rather than appealing.

Contact Indiana Medicaid (Healthy Indiana Plan) within the 90-day window. A reconsideration or new application filed promptly can often restore coverage retroactively to the date it was lost.

Keeping your account information up to date

The most effective way to avoid renewal problems is to report changes promptly. Federal rules require Medicaid enrollees to report changes that may affect eligibility within a specified period — typically 10 to 30 days depending on the state.

Changes to report: new job or income change, move to a new address, change in household size (new baby, someone moves in or out), gaining or losing other health coverage. Contact Indiana Medicaid (Healthy Indiana Plan) or update your information through the online portal at https://www.in.gov/medicaid.