Skip to main content

How to apply for Indiana Medicaid

Last verified: June 2026

Informational — not an official application

This page describes the general application process for Indiana Medicaid (Healthy Indiana Plan). For the actual application and current program details, visit https://www.in.gov/medicaid.

Apply online at fssabenefits.in.gov — the FSSA Benefits Portal handles all Indiana health coverage applications

The Indiana Family and Social Services Administration (FSSA) accepts applications through the FSSA Benefits Portal at fssabenefits.in.gov. This portal handles HIP, Hoosier Healthwise, and Hoosier Care Connect applications. You can check your case status and report changes there after enrollment.

How to apply for Indiana Medicaid

FSSA accepts applications through several channels. Online through the FSSA Benefits Portal is fastest and allows you to track your application status and receive electronic notices.

Online — FSSA Benefits Portal

Apply at fssabenefits.in.gov 24/7. Submit your application, upload documents, check your case status, and report changes all in one place.

By phone — FSSA Member Services

Call 1-800-457-4584 for general member services. For plan selection help: HIP enrollment 877-438-4479 | Hoosier Care Connect 866-963-7383 | Hoosier Healthwise 800-889-9949.

In person — Division of Family Resources

Walk into any Indiana Division of Family Resources (DFR) local office. DFR staff process applications and can help with complex situations including long-term care and disability-based applications. Find locations at in.gov/fssa.

Via a navigator or assister

FSSA trains certified navigators across Indiana who can help with applications at no cost. Find a local navigator through the Indiana Department of Insurance navigator locator or call 800-457-4584.

What you need to apply

Indiana verifies identity, residency, income, and citizenship or immigration status. Gather the following before starting:

  • Full legal name, date of birth, and Social Security number for each applicant
  • Proof of Indiana residency — utility bill, bank statement, lease agreement, or official mail at your current address
  • Income documentation — recent pay stubs (30 days), employer letter, or tax return if self-employed
  • Immigration documents for non-citizen applicants (green card, visa, I-94, work authorization)
  • Current health insurance information for anyone already covered in the household
  • For HIP: information about current employment status (HIP has a work requirements component under federal waiver approval)

How long Indiana Medicaid takes to process

Under federal rules (42 CFR 435.912), Indiana must decide most applications within 45 days. Disability-based applications can take up to 90 days because they require a medical determination in addition to financial eligibility review.

If approved, coverage generally begins on the first day of the month you applied. Pregnant women may qualify for retroactive coverage going back three months. FSSA will send you a letter — check your FSSA Benefits Portal account for electronic notices to avoid missing anything sent by mail.

After approval, new HIP members choose a health plan. If you do not choose a plan within the selection window, FSSA auto-assigns you. Call Maximus (Indiana's enrollment broker) at 877-438-4479 for HIP plan selection help.

HIP POWER account: understand your contribution before enrolling

If you enroll in HIP and your income is between 100% and 138% FPL, you will be expected to make monthly POWER account contributions to maintain HIP Plus coverage. Missing payments results in a move to HIP Basic, which has more limited benefits. Your contribution amount is calculated based on your income. Ask the enrollment broker or your health plan about your specific monthly amount before your first payment is due.

What documents you'll need

Gather these before starting your application. Having them ready prevents delays caused by missing information requests, which can add weeks to the review.

  • Proof of identity — driver's license, state ID, passport, or birth certificate
  • Proof of residency in Indiana — utility bill, lease, or official mail with your address
  • Social Security numbers for all household members applying
  • Proof of income for the past 30 days — pay stubs, employer letter, or benefit award letters
  • Tax filing information if self-employed — prior year return is typically acceptable
  • Immigration documents if applicable — green card, visa, or I-94 arrival/departure record
  • Health insurance information if you currently have coverage through an employer or other source

Not every document is required for every applicant. The application will specify what Indiana Medicaid (Healthy Indiana Plan) needs based on your household composition.

The application process, step by step

  1. 1

    Gather your documents

    Collect proof of identity, residency, income, and household composition before you start. Having everything ready means you can complete the application in one sitting.

  2. 2

    Submit the application

    Apply through your preferred method — online is fastest. The application asks about income, household size, citizenship status, and whether anyone in the household has other insurance. Answer completely to avoid requests for more information.

  3. 3

    Respond to any follow-up requests

    Indiana Medicaid (Healthy Indiana Plan) may request additional documents or clarification. Respond promptly — delays in providing information can pause or restart the review clock.

  4. 4

    Receive your eligibility notice

    The agency will send a written notice of approval or denial. If approved, the notice will state your coverage start date and what benefits you're eligible for.

What to expect after you apply

Under 42 CFR 435.912, states must process most Medicaid applications within 45 days of receipt. Applications based on disability take up to 90 days. If Indiana hasn't issued a decision by those deadlines, the agency must notify you in writing with the reason for delay.

Medicaid coverage typically starts on the first day of the month in which you applied, assuming you're determined eligible. In some cases — particularly for pregnant women — retroactive coverage going back up to three months may apply if you received qualifying medical services during that period.

Keep your contact information updated while your application is pending. A notice sent to an old address counts as received.

If your application is denied

A denial notice must state the specific reason and your right to appeal. You have the right to request a fair hearing — typically within 90 days of the denial notice — where you can present evidence and contest the decision before an impartial hearing officer.

Common denial reasons include income above the limit, failure to verify documents within the required timeframe, or a missing signature. Many denials can be resolved by reapplying with the correct documentation.

Free application assistance is available

Navigators and certified application counselors can help with the Indiana Medicaid application at no cost. Contact Indiana Medicaid (Healthy Indiana Plan) or search healthcare.gov for local assistance.