How to renew your Rhode Island Medicaid coverage
Last verified: June 2026
Renewal notices come from Rhode Island Medicaid
Keep your HealthSource RI account and contact information current
How Rhode Island Medicaid renews your coverage
EOHHS renews Medicaid eligibility annually. Rhode Island first tries an ex parte review — using electronic data from the SSA, state wage records, and other sources to verify eligibility without requiring member action. When ex parte succeeds, coverage renews automatically and EOHHS sends a confirmation notice.
If automatic verification fails, EOHHS sends a renewal form to the address and email on file through HealthSource RI. Members must complete and submit the renewal by the stated deadline — typically 30 days. Rhode Island's managed care infrastructure gives EOHHS multiple channels to reach members, which contributed to lower-than-average coverage losses during the 2023–2024 Medicaid unwinding period.
How to complete your Rhode Island Medicaid renewal
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1
Log in to HealthSource RI
Go to healthyrhode.ri.gov and check for renewal action items in your account. Renewal notices arrive by email (if opted in) and by mail. Set up email notifications to avoid missing your renewal window.
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2
Confirm and update your information
Review income, household size, address, and citizenship/immigration status. Report any changes — a new job, a household member who joined or left, a move to a new address.
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3
Provide documentation if requested
EOHHS may request pay stubs, a Social Security award letter, proof of residency, or other documents if electronic verification isn't sufficient. Upload directly through HealthSource RI or mail to EOHHS.
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4
Submit before the deadline
Complete your renewal online at healthyrhode.ri.gov, by calling 1-855-697-4347, or in person at a DHS office. Online is fastest. Deadlines are strict — contact EOHHS if you need more time.
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5
Check your MCO enrollment
After renewal, confirm that your managed care plan assignment is still correct. If your plan changed, contact your new MCO to establish care with a primary care provider before you need services.
Documents that may be needed at renewal
- Recent pay stubs or self-employment income records
- Social Security or SSI award letter if receiving benefits
- Proof of Rhode Island residency — utility bill, lease, bank statement
- Immigration documents if your status has changed
- Documentation of household changes
Rhode Island's unwinding performance: lower losses than most states
Per KFF tracking of the 2023–2024 Medicaid unwinding period, Rhode Island had lower-than-average disenrollment rates — a result attributed to the state's well-developed managed care infrastructure, strong ex parte review capacity, and direct outreach to members through their MCOs. Rhode Island's MCOs have member services teams that can proactively contact members at risk of losing coverage during renewal. If you lost coverage during this period and believe you are still eligible, reapply at healthyrhode.ri.gov.
Post-pandemic coverage losses: the 2023–2024 unwinding
How to complete your renewal
When Rhode Island Medicaid sends a renewal notice, here's what to do:
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1
Read the notice carefully
Identify exactly what the agency is asking for and the deadline to respond. Renewal packets may ask you to confirm your current income, household size, or address.
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2
Update your information
If anything has changed — income, address, phone number, household members — report it now. Outdated contact information is the leading cause of missed renewal notices.
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3
Submit the renewal online, by phone, or by mail
Rhode Island Medicaid's online portal is typically the fastest way to complete a renewal. You may also call the enrollment line or mail in your completed packet.
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4
Confirm your coverage continued
After submitting, confirm you receive a notice that coverage was renewed. If you don't hear back within a few weeks, call Rhode Island Medicaid to verify your status.
If your renewal is denied
A denial must state the reason in writing and explain your right to appeal. You have 90 days from the date of the notice to request a fair hearing. File the appeal quickly — if you appeal before your coverage ends, you may be able to continue coverage during the appeal period, though this depends on timing and the reason for denial.
Common renewal denials include: income that increased above the threshold, failure to respond to the renewal packet, a change in household size that affects eligibility, or immigration status questions. Some of these can be addressed by reapplying with updated information rather than appealing.
Contact Rhode Island Medicaid within the 90-day window. A reconsideration or new application filed promptly can often restore coverage retroactively to the date it was lost.
Keeping your account information up to date
The most effective way to avoid renewal problems is to report changes promptly. Federal rules require Medicaid enrollees to report changes that may affect eligibility within a specified period — typically 10 to 30 days depending on the state.
Changes to report: new job or income change, move to a new address, change in household size (new baby, someone moves in or out), gaining or losing other health coverage. Contact Rhode Island Medicaid or update your information through the online portal at https://eohhs.ri.gov/programs-and-services/adults/rhode-island-medicaid.