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How to apply for New Jersey Medicaid

Last verified: June 2026

Informational — not an official application

This page describes the general application process for NJ FamilyCare (New Jersey Medicaid). For the actual application and current program details, visit https://www.state.nj.us/humanservices/dmahs/home/.

Fastest method: apply at NJHelps.gov

NJHelps.gov is the state's primary online portal for NJ FamilyCare. One application covers your entire household and automatically screens for all coverage categories — Medicaid, CHIP-funded children's coverage, and other state assistance programs. You'll get an eligibility determination faster online than by mail.

Four ways to apply for NJ FamilyCare

Online — NJHelps.gov

Available 24/7. Fastest path to a decision. Also screens for food assistance and other programs in the same application.

Phone — 1-800-701-0710

NJ FamilyCare hotline. Representatives can take your application by phone or guide you through NJHelps.gov.

In person — County Board of Social Services

All 21 NJ counties have a Board of Social Services that accepts walk-in and scheduled applications. Staff can help complete the form.

Mail — paper application

Download a paper application from DMAHS, complete it, and mail to your county Board of Social Services. Slowest method — processing begins when the county receives it.

GetCoveredNJ — another entry point

If you're shopping for health coverage through New Jersey's ACA marketplace (GetCoveredNJ), the system will automatically route you to NJ FamilyCare if your income qualifies. You don't need to apply separately. This is particularly useful for families whose income may fall near the Medicaid/marketplace cutoff — the system determines which program fits.

Documents you'll need

Gather these before you start. Having them ready speeds up the process and avoids delays from missing verification.

  • Proof of identity (driver's license, state ID, passport, or birth certificate)
  • Proof of New Jersey residency (utility bill, lease agreement, or mail with your address)
  • Social Security numbers for all household members applying
  • Proof of income: recent pay stubs, employer letter, or self-employment records
  • Tax returns or W-2s if available (helps verify annual income)
  • Immigration documents if applicable (green card, visa, or work permit)
  • Health insurance information for any current coverage

You can submit documents electronically through NJHelps.gov, by fax, or in person. Don't delay applying because you're missing a document — you can submit verifications after the application is received.

How long does processing take?

Federal regulations under 42 CFR 435.912 require states to process most Medicaid applications within 45 days. Applications based on disability take up to 90 days. NJ FamilyCare follows these timelines.

If approved, coverage is effective the first day of the month in which you applied — not the approval date. That means applying early in the month maximizes the coverage period. Retroactive coverage for up to three months prior may be available in certain circumstances; ask DMAHS or your county office.

After you're approved

You'll receive a notice listing your NJ FamilyCare managed care plan options. Choose an MCO — Aetna Better Health of NJ, Horizon NJ Health, UnitedHealthcare Community Plan of NJ, or WellCare of NJ — based on availability in your county. If you don't choose within the allotted time, a plan is assigned. You can switch plans during open enrollment periods.

Your MCO card arrives by mail. Use your MCO's provider directory to find doctors and dentists who accept NJ FamilyCare before your first appointment.

What documents you'll need

Gather these before starting your application. Having them ready prevents delays caused by missing information requests, which can add weeks to the review.

  • Proof of identity — driver's license, state ID, passport, or birth certificate
  • Proof of residency in New Jersey — utility bill, lease, or official mail with your address
  • Social Security numbers for all household members applying
  • Proof of income for the past 30 days — pay stubs, employer letter, or benefit award letters
  • Tax filing information if self-employed — prior year return is typically acceptable
  • Immigration documents if applicable — green card, visa, or I-94 arrival/departure record
  • Health insurance information if you currently have coverage through an employer or other source

Not every document is required for every applicant. The application will specify what NJ FamilyCare (New Jersey Medicaid) needs based on your household composition.

The application process, step by step

  1. 1

    Gather your documents

    Collect proof of identity, residency, income, and household composition before you start. Having everything ready means you can complete the application in one sitting.

  2. 2

    Submit the application

    Apply through your preferred method — online is fastest. The application asks about income, household size, citizenship status, and whether anyone in the household has other insurance. Answer completely to avoid requests for more information.

  3. 3

    Respond to any follow-up requests

    NJ FamilyCare (New Jersey Medicaid) may request additional documents or clarification. Respond promptly — delays in providing information can pause or restart the review clock.

  4. 4

    Receive your eligibility notice

    The agency will send a written notice of approval or denial. If approved, the notice will state your coverage start date and what benefits you're eligible for.

What to expect after you apply

Under 42 CFR 435.912, states must process most Medicaid applications within 45 days of receipt. Applications based on disability take up to 90 days. If New Jersey hasn't issued a decision by those deadlines, the agency must notify you in writing with the reason for delay.

Medicaid coverage typically starts on the first day of the month in which you applied, assuming you're determined eligible. In some cases — particularly for pregnant women — retroactive coverage going back up to three months may apply if you received qualifying medical services during that period.

Keep your contact information updated while your application is pending. A notice sent to an old address counts as received.

If your application is denied

A denial notice must state the specific reason and your right to appeal. You have the right to request a fair hearing — typically within 90 days of the denial notice — where you can present evidence and contest the decision before an impartial hearing officer.

Common denial reasons include income above the limit, failure to verify documents within the required timeframe, or a missing signature. Many denials can be resolved by reapplying with the correct documentation.

Free application assistance is available

Navigators and certified application counselors can help with the New Jersey Medicaid application at no cost. Contact NJ FamilyCare (New Jersey Medicaid) or search healthcare.gov for local assistance.