How to renew your Nevada Medicaid coverage

Last verified: June 2026

Renewal notices come from Nevada Medicaid

Always respond to official renewal notices from Nevada Medicaid. Missing a renewal deadline is the most common reason people lose Medicaid coverage — even when they're still eligible.

Nevada Medicaid renews annually — respond promptly to avoid a gap in coverage

Nevada Medicaid eligibility is reviewed annually. The Division of Social Services (DSS) sends renewal notices to your address on file approximately 90 days before your renewal date. You can complete your renewal online through accessnevada.nv.gov, by emailing RenewMyMedicaid@dss.nv.gov, by phone at 1-800-992-0900, or in person at a DWSS Resource Center. Missing the renewal deadline is the leading cause of coverage loss — most people who lose Nevada Medicaid still qualify.

How Nevada Medicaid renewal works

Nevada first attempts to renew coverage without requiring action from you — this is called ex parte renewal. DSS checks your income and household information against data from the Social Security Administration, IRS, and other state agencies. If the data confirms you still qualify, coverage renews automatically. You receive a notice confirming renewal without needing to submit new paperwork.

If DSS cannot confirm your eligibility through data matches, you will receive a renewal packet and must respond. This is the step where coverage lapses most often. Per federal regulations (42 CFR 435.916), members have at least 30 days to respond to a renewal request before coverage is terminated.

Watch for your renewal notice. Sent approximately 90 days before your anniversary date. Check your address in Access Nevada — mail going to the wrong address is common after a move.
Review the pre-filled information. DSS may pre-populate income and household info from its records. Correct anything inaccurate.
Submit documentation if requested. Only send documents if the renewal packet asks for them. Common requests include updated income verification and proof of continued residency.
Confirm submission. If submitting online through Access Nevada, note the confirmation number. If emailing RenewMyMedicaid@dss.nv.gov, keep a copy of your email.
Watch for a decision notice. DSS will notify you whether coverage continues. If approved, coverage continues without interruption. If denied, you have the right to request a fair hearing.

Renewal checklist

Keep your address, phone number, and email current in Access Nevada year-round — not just at renewal time
Open and read all mail and email from DSS or your MCO — do not discard without reading
Have income documentation ready: recent pay stubs, tax return if self-employed, or a statement from your employer
Report changes in household size (a birth, marriage, divorce, or a household member leaving) during the year, not just at renewal
If your income has changed significantly, update it in Access Nevada before your renewal date
If you got a renewal packet but already know your circumstances changed, report the change — do not ignore the packet
If you lost coverage, ask DSS about a 90-day reconsideration period to restore coverage if the lapse was due to procedural reasons

What to do if your coverage is terminated

If DSS terminates your coverage, you have the right to a fair hearing. Request one within 90 days of the termination notice. Filing a timely appeal (within 10 days before coverage ends) may allow you to remain covered while the appeal is pending.

Nevada Legal Services and other legal aid organizations can assist with Medicaid fair hearings at no cost to members. Call 1-800-992-0900 and ask about the appeals process, or contact DHCFP's ombudsman for assistance.

Post-pandemic coverage losses: the 2023–2024 unwinding

During the COVID-19 public health emergency (March 2020 through March 2023), federal law prohibited states from removing people from Medicaid. When that protection ended, states conducted a mass redetermination of all enrolled members — known as the "unwinding." Millions of people lost coverage nationally between April 2023 and late 2024, many due to administrative reasons like outdated addresses rather than actual ineligibility. If you lost Nevada Medicaid during that period without receiving a renewal notice, you may still be eligible. Contact Nevada Medicaid to reapply.

How to complete your renewal

When Nevada Medicaid sends a renewal notice, here's what to do:

1

Read the notice carefully

Identify exactly what the agency is asking for and the deadline to respond. Renewal packets may ask you to confirm your current income, household size, or address.
2

Update your information

If anything has changed — income, address, phone number, household members — report it now. Outdated contact information is the leading cause of missed renewal notices.
3

Submit the renewal online, by phone, or by mail

Nevada Medicaid's online portal is typically the fastest way to complete a renewal. You may also call the enrollment line or mail in your completed packet.
4

Confirm your coverage continued

After submitting, confirm you receive a notice that coverage was renewed. If you don't hear back within a few weeks, call Nevada Medicaid to verify your status.

If your renewal is denied

A denial must state the reason in writing and explain your right to appeal. You have 90 days from the date of the notice to request a fair hearing. File the appeal quickly — if you appeal before your coverage ends, you may be able to continue coverage during the appeal period, though this depends on timing and the reason for denial.

Common renewal denials include: income that increased above the threshold, failure to respond to the renewal packet, a change in household size that affects eligibility, or immigration status questions. Some of these can be addressed by reapplying with updated information rather than appealing.

Contact Nevada Medicaid within the 90-day window. A reconsideration or new application filed promptly can often restore coverage retroactively to the date it was lost.

Keeping your account information up to date

The most effective way to avoid renewal problems is to report changes promptly. Federal rules require Medicaid enrollees to report changes that may affect eligibility within a specified period — typically 10 to 30 days depending on the state.

Changes to report: new job or income change, move to a new address, change in household size (new baby, someone moves in or out), gaining or losing other health coverage. Contact Nevada Medicaid or update your information through the online portal at https://dhcfp.nv.gov.