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How to apply for Florida Medicaid

Last verified: June 2026

45 days
Processing deadline
MyACCESS
Apply online
(850) 300-4323
DCF phone line
120 days
Plan selection window

Informational — not the official DCF or AHCA application portal

This page describes the Florida Medicaid application process. The official application is at myaccess.myflfamilies.com or call (850) 300-4323. Community partners can also help you apply at no cost.

Apply through MyACCESS — one application covers Medicaid, SNAP, and cash assistance

Florida's online portal is MyACCESS (myaccess.myflfamilies.com). A single application evaluates your household for Medicaid, SNAP food assistance, and Temporary Cash Assistance at once. You do not need to apply to each program separately.

Four ways to apply for Florida Medicaid

Online — MyACCESS portal

Visit myaccess.myflfamilies.com to create an account and submit your application. The portal is available 24/7 and lets you upload documents, check status, and complete renewals.

By phone

Call the DCF Customer Call Center at (850) 300-4323. Florida Relay users dial 711. TDD users call 1-800-955-8771. Staff can assist with applications and benefit questions.

In person — DCF service centers

Visit a DCF Family Resource Center in your county. Find your local center at familyresourcecenter.myflfamilies.com. Staff can help with applications and document submission.

Through a community partner

Community assistance partners — including hospitals, clinics, and social service organizations — can submit applications on your behalf. Search for local partners at MyACCESS partner locator.

What documents do you need before you apply?

Gathering these items before starting your application avoids delays. DCF may already have some information on file if your household previously received Medicaid or SNAP.

  • Proof of identity — driver's license, state ID, passport, or birth certificate
  • Social Security numbers for all household members applying
  • Proof of Florida residency — utility bill, lease agreement, or mail with your address
  • Proof of income — recent pay stubs, employer letter, or tax return for self-employed applicants
  • Immigration documents for non-citizens (permanent resident card, visa, I-94)
  • Proof of disability or SSI award letter (if applying based on disability)
  • Asset documentation for elderly and disabled applicants — bank statements, property records

Standard MAGI-based Medicaid (for most families, children, and pregnant women) does not have an asset test. If you are applying as an elderly or disabled individual, DCF will also ask about assets.

How long does Florida take to process a Medicaid application?

Federal regulations at 42 CFR § 435.912 require states to process Medicaid applications within 45 days for most applicants. Applications based on disability are allowed up to 90 days. Florida is bound by these federal timelines.

If DCF cannot make a decision from the information it already has, it will send a notice requesting additional documentation. Respond promptly — missing the response deadline can result in denial. Once all required information is submitted, DCF has 45 days from the original application date (not the date documents were submitted) to make a decision.

Presumptive Eligibility is available for pregnant women. Qualified providers can grant temporary Medicaid coverage for prenatal care while the full application is pending. Ask your OB-GYN or prenatal clinic whether they are a Qualified Designated Provider (QDP).

What happens after you're approved?

Once DCF approves your application, AHCA enrolls you in the SMMC program. Most enrollees are assigned to a Managed Medical Assistance (MMA) health plan and will receive a plan selection letter. You typically have a 120-day period to choose or change plans. After that window, plan changes require a state-approved reason or an annual open enrollment period.

To compare plans or change your health plan, visit flmedicaidmanagedcare.com or call the Choice Counseling line at 1-877-711-3662.

Your Medicaid card may be the plan's ID card. Use it at plan-contracted providers. Going out of network without prior authorization typically results in denied claims except for emergencies.

What to expect after you submit

Under 42 CFR § 435.912, most Medicaid applications must be processed within 45 days (90 days when disability determination is required). If approved, coverage typically begins the first day of the month you applied.

  1. 1

    Application date recorded

    DCF records your submission date — this is your potential coverage start date. Keep your MyACCESS confirmation number.

  2. 2

    Electronic verification

    DCF checks income and identity electronically using SSA, IRS, and Florida state data. If everything matches, you may not need to submit additional documents.

  3. 3

    Document request (if needed)

    If verification fails or additional documents are needed, DCF contacts you through your MyACCESS account. Check your account and the email on file regularly.

  4. 4

    Eligibility decision

    You receive a written approval or denial. If denied, the notice explains the reason and your right to request a fair hearing within 90 days.

  5. 5

    Choose a managed care plan

    You have 120 days to choose an SMMC plan. Compare plans at flmedicaidmanagedcare.com or call the choice counseling line at 1-877-711-3662. Not choosing results in automatic assignment.

Presumptive eligibility is available for pregnant women

Qualified entities (hospitals, health centers, and certified providers) can grant Presumptive Eligibility for pregnant women who appear likely to qualify. This allows care to begin immediately while the full application is processed. Ask your OB, midwife, or hospital billing department about presumptive eligibility when you first seek prenatal care.