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How to apply for Alabama Medicaid

Last verified: June 2026

Informational — not an official application

This page describes the general application process for Alabama Medicaid Agency. For the actual application and current program details, visit https://medicaid.alabama.gov.

Apply online at medicaid.alabama.gov or through your local DHR county office

Alabama Medicaid applications for most coverage categories are submitted through the Alabama Department of Human Resources (DHR) county offices or online. The My Medicaid portal at medicaidhcp.alabamaservices.org allows existing members to view coverage details and submit updates.

How to apply for Alabama Medicaid

Alabama's Medicaid application process routes through different agencies depending on what you are applying for. Most applicants go through the Alabama Department of Human Resources (DHR), which processes Medicaid eligibility determinations at the county level.

Online

Apply at medicaid.alabama.gov. The Alabama Medicaid Agency provides an online application portal. For children, ALL Kids applications are submitted at allkids.org or through the same portal.

Local DHR county office

Apply in person at your county Department of Human Resources office. DHR staff can help you complete the application and identify which program you may qualify for. Find your county DHR at dhr.alabama.gov.

By phone

Call the Alabama Medicaid Agency at 1-800-362-1504. Staff can assist you with questions about eligibility categories and direct you to the right application process.

Texting service

Alabama Medicaid offers a texting service for recipients. Sign up at medicaid.alabama.gov to receive updates and reminders about your coverage via text message.

What you'll need

  • Proof of identity — driver's license, state ID, birth certificate, or passport
  • Social Security number for each person applying
  • Proof of Alabama residency — utility bill, lease, or mail at your current address
  • Income documentation — recent pay stubs (last 30 days), employer letter, or most recent tax return
  • Self-employment — profit/loss statement and federal Schedule C from most recent tax return
  • Proof of pregnancy for pregnant women applicants
  • Disability or blindness documentation if applying under aged/blind/disabled category
  • Immigration documents for non-citizen qualified applicants

Applying for seniors and people with disabilities

Seniors age 65 and older and people who are blind or disabled apply through their county DHR office. Eligibility in these categories requires both income and asset review, as well as verification of age or disability status. If disability has not already been established by SSA, the determination process may add time to the application.

For long-term care Medicaid — nursing facility or home and community-based waiver services — additional forms and a level-of-care assessment are required. Contact the Alabama Medicaid Agency or your county DHR office for the specific process.

After you apply

DHR processes most Medicaid applications within 45 days. Applications involving disability determinations may take up to 90 days. If approved, you will receive a Medicaid card in the mail with your member ID and information about your coverage.

In Alabama, most Medicaid members are enrolled in fee-for-service — you can see any Alabama Medicaid-enrolled provider directly without needing a plan referral. Some members in counties with Regional Care Organizations may be enrolled in a managed care arrangement. Your approval notice will indicate which system applies to you.

What documents you'll need

Gather these before starting your application. Having them ready prevents delays caused by missing information requests, which can add weeks to the review.

  • Proof of identity — driver's license, state ID, passport, or birth certificate
  • Proof of residency in Alabama — utility bill, lease, or official mail with your address
  • Social Security numbers for all household members applying
  • Proof of income for the past 30 days — pay stubs, employer letter, or benefit award letters
  • Tax filing information if self-employed — prior year return is typically acceptable
  • Immigration documents if applicable — green card, visa, or I-94 arrival/departure record
  • Health insurance information if you currently have coverage through an employer or other source

Not every document is required for every applicant. The application will specify what Alabama Medicaid Agency needs based on your household composition.

The application process, step by step

  1. 1

    Gather your documents

    Collect proof of identity, residency, income, and household composition before you start. Having everything ready means you can complete the application in one sitting.

  2. 2

    Submit the application

    Apply through your preferred method — online is fastest. The application asks about income, household size, citizenship status, and whether anyone in the household has other insurance. Answer completely to avoid requests for more information.

  3. 3

    Respond to any follow-up requests

    Alabama Medicaid Agency may request additional documents or clarification. Respond promptly — delays in providing information can pause or restart the review clock.

  4. 4

    Receive your eligibility notice

    The agency will send a written notice of approval or denial. If approved, the notice will state your coverage start date and what benefits you're eligible for.

What to expect after you apply

Under 42 CFR 435.912, states must process most Medicaid applications within 45 days of receipt. Applications based on disability take up to 90 days. If Alabama hasn't issued a decision by those deadlines, the agency must notify you in writing with the reason for delay.

Medicaid coverage typically starts on the first day of the month in which you applied, assuming you're determined eligible. In some cases — particularly for pregnant women — retroactive coverage going back up to three months may apply if you received qualifying medical services during that period.

Keep your contact information updated while your application is pending. A notice sent to an old address counts as received.

If your application is denied

A denial notice must state the specific reason and your right to appeal. You have the right to request a fair hearing — typically within 90 days of the denial notice — where you can present evidence and contest the decision before an impartial hearing officer.

Common denial reasons include income above the limit, failure to verify documents within the required timeframe, or a missing signature. Many denials can be resolved by reapplying with the correct documentation.

Free application assistance is available

Navigators and certified application counselors can help with the Alabama Medicaid application at no cost. Contact Alabama Medicaid Agency or search healthcare.gov for local assistance.